Terms of Use Agreement
By using https://www.hk.icecobotics.com, and its related domains, including but not limited to social media channels, mobile application, services, information, web postings, products and tools (collectively, “Website”) you, the User, are agreeing to the following terms and principles. This terms of use agreement (“Agreement”) is effective immediately for all Users of the Website and is by and between you, the User and ICE Cobotics (H.K.) Company Limited (“ICE Cobotics” or “we” or “us”). Please read the Terms of Use carefully before you start to use the Website.
These Terms of Use incorporate ICE Cobotics’ Website Privacy Policy https://www.hk.icecobotics.com /privacy-policy/ as if incorporated fully herein.
1. Mission
ICE Cobotics is focused on changing the cleaning industry by offering a subscription model on enhanced intelligent cleaning equipment and reducing repetitive tasks for cleaning professionals through the deployment of autonomous cleaning equipment. We are part of a global company under Intelligent Cleaning Equipment Company (“ICE”) with offices located in the United States, China and Europe.
2. User Eligibility
Use of the Website is void where prohibited. Your use of the Website constitutes your representation that (1) all information you submitted in your registration is truthful and accurate: (2) that you will update your registration information when changes occur; (3) that you are at least 13 years of age; (4) that, if you are under the age of 18, you have the authorization of your legal guardian, and (5) that your use of the Website does not violate any state, federal, or other law which applies in your jurisdiction.
3. Accessing the Website and User Consent
To access the Website or some of the resources it offers you will be asked to provide certain registration details, personal information and payment card information. You agree that all information you provide to register with this Website, ICE Cobotics, its service providers, partners, or affiliates, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy [www.icecobo.com/privacy-policy/], and you consent to all actions we take with respect to your information consistent with our Privacy Policy (“Consent”).
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
4. User Consent to Share User’s Information with Service Providers and ICE Cobotics’ Global Affiliates
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those parties may include:
- Vendors, consultants, and/or other service providers
- Affiliates of ICE Cobotics, including, but not limited to, subsidiaries and affiliates within the same group of companies of ICE in the United States, China and Europe
- Partners of ICE Cobotics
- In the event of the purchase or sale of a business, your personal information may be transferred as part of the transaction
- Those trusted third-party partners may:
- Provide you with various services
- Provide database maintenance and security
- Help us manage transactions
- Help us process and fulfill orders, transactions, donations, or requests
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
5. User Contributions
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post”) content, product reviews, or materials (collectively, “User Contributions”) on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms of Use.
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to exercise any and all copyright, trademark, publicity, and database rights you have in the content, in any media known now or in the future.
You represent and warrant that you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers.
All of your User Contributions do and will comply with these Terms of Use.
6. Content Standards
The following Content Standards apply to any and all User Contributions and use of Interactive Services. You are responsible for any and all User Contributions, including without limitation data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links which you post to the Website. Please use common sense when posting Content to the Website. Postings which may violate any state, federal, or other law which applies in your jurisdiction, whether civil or criminal, are strictly prohibited. Refrain from posting any Content which contains profanity or nudity. ICE Cobotics reserves the right to reject, refuse to post, or delete any Content for any reason, including, but not limited to, Content which, in the sole judgment of ICE Cobotics, violates this Agreement or which otherwise may be deemed offensive or rude. ICE Cobotics does not assume responsibility for monitoring user posted Content. However, if you believe you have identified a violation of this Agreement, please report the abuse to the Privacy Officer whose contact information is listed below.
7. ICE Cobotics’ Intellectual Property and Trademark Rights
The Website, its features, and functionality including but not limited to the software, displays of information (including text, audio, video, images) and the design, selection, and arrangement thereof are owned by ICE Cobotics and are protected by copyright, trademark, and other intellectual property or proprietary rights laws.
All content posted by ICE Cobotics is protected by copyright laws and may not be reproduced, republished, distributed, transmitted, sold, displayed, broadcast or otherwise exploited in any commercial or for profit manner without the prior written consent of ICE Cobotics.
These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.
ICE Cobotics’ logos are subject to copyright and trademark protections. You must not use such marks without the prior written permission of ICE Cobotics. All brand names and logos are the property of their respective owners, are used for identification purposes only, and do not imply product endorsement or affiliation with ICE cobotics.
8. Authors and Bloggers
As stated below, ICE Cobotics does not warrant any of the information provided on the Website. Please use common senses when reviewing articles and blogs posted by our staff or community members. You should not rely in any way on any information posted on the Website.
9. Online Purchases
All purchases through our partners or other transactions formed through the Website or resulting from visits made by you are governed by our Standard Terms and Conditions of Sale Shipping Policy, and Refund Policy [https://www.icecobo.com/ice-cobotics-subscription-terms/] where applicable, which are hereby incorporated into these Terms of Use.
ICE Cobotics USES A THIRD-PARTY SERVICE PROVIDER TO COLLECT AND PROCESS PAYMENT CARD INFORMATION, FOR EXAMPLE DEBIT OR CREDIT CARD INFORMATION, (“PCI”) FROM USERS. THE USER AND ICE Cobotics’ SERVICE PROVIDERS ARE SOLELY RESPONSIBLE FOR THE SECURITY OF SUCH PCI DATA AND ANY CLAIMS ARISING FROM THE UNAUTHORIZED ACCESS TO SUCH PCI DATA.
10. Products or Services (Where Applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
11. Liability Limitation
The liability, if any, of ICE Cobotics and its agents, servants, representatives, members, officers, and employees with regard to your use of the Website for any claims, costs, damages, losses, and expenses for which they are or may be legally liable, shall not exceed $25.00. In no event shall ICE Cobotics and its agents, servants, representatives, members, officers, and employees be liable for indirect, special, or consequential damages.
12. Indemnification
You agree to indemnify, defend and hold ICE Cobotics and its partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product and service providers, and affiliates, harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Website.
13. No Waiver
ICE Cobotics’ failure to enforce any provision of this Agreement does not waive future enforcement.
14. Disclaimer of Warranty
DISCLAIMER OF WARRANTY
You expressly agree that use of this Website is at your sole risk. Neither ICE Cobotics, its affiliates, nor any of their officers, directors, employees, agents, third-party content providers, service providers, or licensors (collectively, “Providers”), or the like, warrant that this Website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Website, or as to the accuracy, completeness, reliability, security, or currency of the Content. The Content may contain errors, omissions, inaccuracies, or outdated information. Further, ICE Cobotics does not warrant reliability of any content displayed or distributed through the Website.
THIS WEBSITE AND THE CONTENT ON THIS WEBSITE IS PROVIDED ON AN “AS IS,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS. ICE Cobotics MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE CONTENT, INFORMATION, OR THE MATERIALS ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ICE Cobotics EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, WITH RESPECT TO ANY OF THE CONTENT ON THIS WEBSITE OR ANY GOODS OR OTHER PRODUCTS OR SERVICES OFFERED, SOLD, OR DISPLAYED ON THIS WEBSITE OR YOUR USE OF THIS WEBSITE GENERALLY, INCLUDING WARRANTIES OF MERCHANTABILITY, ACCURACY OF INFORMATION, QUALITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO THIS AGREEMENT.
15. Governing Law
The Agreement shall be governed and controlled by the laws of the State of Michigan as to interpretation, enforcement, validity, construction, and effect and in all other respects.
16. Forum Selection
Any dispute arising under or in connection with the Agreement or related to any matter which is the subject of the Agreement shall be subject to the exclusive jurisdiction of the state and/or federal courts located in Kent County Michigan.
17. Notice to ICE Cobotics
All notices to ICE Cobotics under this Agreement may be sent using the following information.
Name: Mark Tong
Email address: mark.tong@icecobotics.com
Postal address: Unit 12-22, 35/F, No.1 Hung To Road, Kwun Tong, Kowloon, Hong Kong
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Privacy Policy
INTRODUCTION
ICE Cobotics (H.K.) Company Limited and where applicable, each of its holding companies, subsidiaries and affiliates (together “ICE Cobotics”) are committed to ensuring the privacy and security of the personal data they hold. ICE Cobotics aims to meet this commitment by implementing the principles and requirements of the Personal Data (Privacy) Ordinance of Hong Kong Special Administrative Region (“PDPO”). This Privacy Policy Statement is intended to explain ICE Cobotics’privacy practices.
Collection of Personal Data
From time to time and for the purpose of carrying out ICE Cobotics’business and operations, including the provision of services and facilities to you, you are requested to supply data that may directly or indirectly identify you or other person(s) as an individual (“personal data”) including without limitation the following:
Your contact person’s name;
Contact details such as email address, mailing / office address, telephone number and fax number
Information for verification of identity and other related information
Billing information such as your bank account information and billing address
Details of transactions conducted using our cleaning machines
In addition, we use some of the personal information you provide us to conduct some level of automated decision-making -- for example, we use certain personal information (for example, IP addresses or payment information) to automatically block certain potentially fraudulent transactions for a short period of time. We will not collect materially different information than the categories of information described above without first providing you notice.
Use of Personal Data
Your personal data may be used for the following purposes:
Providing goods, services and support or performing transactions and administration work related to the businesses of ICE Cobotics;
Processing your rental subscription application for ICE Cobotics’goods and services;
Marketing and advertising any goods and services to you by ICE Cobotics;
Maintaining and developing ICE Cobotics business systems and infrastructure;
Meeting any obligations, requirements or arrangements of ICE Cobotics to comply with or in connection with any applicable law, regulation or guidelines by any legal, regulatory, governmental, tax, law enforcement or other authorities, judgment, court order, sanctions regime, within and outside Hong Kong; and/or
Facilitating communication between you and ICE Cobotics.
ICE Cobotics may also use aggregate non-identifying information about its customers to advance design and improve the goods and services it offers, which information will not identify any individual in particular.
Direct Marketing
ICE Cobotics intends to use your personal data for direct marketing carried out by ICE Cobotics and for such purposes your personal data held by ICE Cobotics may be provided to other entities within ICE Cobotics for their use for direct marketing. ICE Cobotics intends to use your contact person’s name, contact details and demographic information and market or promote the goods and services and related events and activities offered by ICE Cobotics or its business partners.
You can always opt-out free-of-charge by contacting ICE Cobotics Data Privacy Compliance Officer if you no longer wish any of your personal data to be used in any of the described direct marketing purposes.
Disclosure of Personal Data
Personal data supplied to ICE Cobotics will be kept confidential. However, ICE Cobotics may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the personal data was collected, provided such personal data to the following parties:
Any entities within ICE Cobotics for fulfilling the purposes for which it was collected and to the business partners for direct marketing use as described above;
Any person or company who is acting for or on behalf of ICE Cobotics or jointly in respect of the purpose or a directly related purpose for which the data was provided;
Any other person or company who is under a duty of confidentiality to ICE Cobotics and has undertaken to keep such information confidential, provided such person or company has a legitimate right to such information;
ICE Cobotics’agents, contractors, suppliers and any third party service providers who provides administrative, distribution, research and development, marketing, data processing or security maintenance, telecommunications, computer, payment or other services to ICE Cobotics;
Government and regulatory authorities, investigative bodies or law enforcement agencies as required or authorized by law.
ICE Cobotics may also disclose your personal data to third parties: (i) when required by law; or (ii) pursuant to ICE Cobotics good faith belief that disclosure is required by law or otherwise necessary to the establishment of legal claims or defences, to obtain legal advice, to exercise and defend ÍCE Cobotics’ legal rights.
ICE Cobotics may also transfer any information it holds about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of ICE Cobotics or as part of a corporate reorganisation or other change in corporate control.
The personal data that ICE Cobotics collects or obtains may be transferred to jurisdictions that offer lesser protection of personal data than that provided in your jurisdiction. By submitting personal data to ICE Cobotics or using any of ICE Cobotics’services and facilities, you understand and consent to such transfer.
Use of Cookies
By using ICE Cobotics’ website ("Website") and mobile apps, you agree that ICE Cobotics can store and access cookies, IP addresses and use other methods in order to collect website usage data and improve your on-line experience.
We may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.
Web Beacon
We may also utilize web beacons on our Website. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Website, such as your IP address, type of browser and operating system used, date and time you access the Website, pages you visit, and, if you linked to the Website from another website, the address of that website. This data does not include personal information and is not treated as personal information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.
Data Retention
All personal data that has been collected from you will only be stored for a duration that is relevant to the purpose for which it was processed and for as long as required by applicable law.
Commitment to Data Security
ICE Cobotics is committed to protecting the security of your personal data. It uses a variety of physical, technological and organisational measures to help protect your personal data from unauthorised or accidental access, processing, erasure or other use.
Changes to the Privacy Policy Statement
ICE Cobotics will post on its website at https://www.hk.icecobotics.com any changes to its Privacy Policy Statement, so that you will always know what information ICE Cobotics gathers, how it might use that information and whether it discloses such information to anyone.
Access to and Correction of Personal Data
You are entitled to request access to personal data held by ICE Cobotics about you and to correct such data. ICE Cobotics may charge a reasonable fee for the processing of such data access request.
You may direct your request in writing to:
Data Privacy Compliance Officer
ICE Cobotics (H.K.) Company Limited
Unit 12-22, 35/F, No.1 Hung To Road
Kwun Tong, Kowloon
Hong Kong